BACKGROUND
Capacity Place understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.capacityplace.com (“Our Site”).
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use Our Site, in accordance with the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
Please read this Privacy Policy carefully to ensure that you understand it.
1. Definitions and Interpretation
In this Privacy Policy:
- “Personal Data” means any information relating to an identified or identifiable individual, as defined by UK GDPR.
- “Cookie” means a small text file placed on your device when you visit Our Site.
- “Cookie Law” means the Privacy and Electronic Communications (EC Directive) Regulations 2003.
2. Information About Us
Our Site is owned and operated by MGA Union Limited, a company registered in England and Wales
(Company No. 07887110).
Registered Address:
49 Rodwell Road, London, SE22 9LE, United Kingdom
Email: support@capacityplace.com
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site.
Our Site may contain links to third-party websites. We have no control over how those websites collect or use personal data and recommend that you review their privacy policies before providing any information.
4. What Personal Data Do We Collect?
Our Site is a brochureware website. You can browse it without providing any personal data.
We only collect personal data when you voluntarily submit it via:
- Contact forms
- MGA programme enquiry forms
The data collected may include:
- Name
- Company name
- Job title
- Business address
- Telephone number
- Email address
- Information you choose to include in your enquiry
We do not collect:
- Special category data
- Data relating to children
- Criminal offence data
5. How Do We Collect Technical Data?
Our Site may automatically collect limited technical data such as:
- IP address
- Browser type and version
- Operating system
This information is used only to ensure site security and performance.
6. How Do We Use Your Personal Data?
We only use your personal data for the following purposes:
- Responding to enquiries submitted via contact or MGA programme forms
- Communicating with you in relation to your enquiry
- Maintaining records of business communications
- Ensuring the security and proper operation of Our Site
We do not use your data for:
- Automated decision-making
- Profiling
- Unsolicited marketing
7. Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
- Legitimate interests – to respond to business enquiries and operate Our Site
- Consent – where you voluntarily submit information via a form
You may withdraw your consent at any time by contacting us.
8. How Long Do We Keep Your Personal Data?
We retain personal data only for as long as necessary for the purposes for which it was collected.
- Enquiry data is typically retained for up to 7 years for business and regulatory record-keeping purposes, unless a shorter retention period is appropriate.
Data is securely deleted once it is no longer required.
9. How Do We Store and Protect Your Data?
Your personal data is stored securely within the UK and/or the European Economic Area (EEA).
Where data is transferred outside the UK/EEA, appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard contractual clauses
We use appropriate technical and organisational measures to protect personal data, including:
- Access controls
- Confidentiality obligations
- Data breach response procedures
10. Do We Share Your Personal Data?
We do not sell or rent your personal data.
We may share your data only where necessary:
- With professional advisers or service providers acting under our instructions
- To comply with legal or regulatory obligations
- In connection with a sale, merger, or restructuring of our business
All third parties are required to respect the security and confidentiality of your personal data.
11. Your Rights Under Data Protection Law
You have the following rights under UK GDPR:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the details in Section 14.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
12. Cookies
Our Site uses only essential and limited analytics cookies to ensure functionality and understand general site usage.
Where analytics cookies are used, they do not identify you personally.
You can control cookies through your browser settings.
13. Accessing Your Personal Data
You may request access to the personal data we hold about you by making a subject access request.
Requests should be made in writing to the contact details below. We will respond within one month, in accordance with the law.
14. Contact Details
If you have any questions about this Privacy Policy or your personal data, please contact:
Email: support@capacityplace.com
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal or operational changes.
Any updates will be published on Our Site.
This Privacy Policy was last updated on 18 January 2026.
